Dreher Answer Library — ERP, digitalisation, sustainability

What items should be included on an ERP selection checklist?

Written by Matthias Müller | May 28, 2026 8:30:00 AM

 

Why this matters. An unstructured selection typically extends the project by six to eighteen months and increases the risk of later contractual disputes — a pattern Dreher has documented across more than 1,200 selection projects. Deloitte's selection guidance emphasises functional fit as the primary lever of long-term total cost of ownership.

When this approach fits — and when it does not

This approach fits when:

  • Executive sponsorship treats the selection as a strategic decision with sufficient preparation time;

  • Core processes are documented or scheduled for documentation as part of the selection;

  • The selection team can allocate at least twelve weeks of focused preparation.

This approach does not fit when:

  • The project is a purely technical migration without process changes;

  • A vendor has already been politically committed before evaluation begins;

  • Accountability between IT and the business has not been clarified.

How to do it — the four steps

The structured ERP selection follows four sequential steps. Each step produces a concrete artefact that feeds the next.

  • Step 1 — Build the process landscape: identify core processes, structure MECE, name a process owner for each. Output: twelve to twenty documented core processes with named accountability.

  • Step 2 — Weight the requirements matrix: capture three critical requirements per process, weighted by business impact. Output: a weighted requirements matrix with documented rationale.

  • Step 3 — Define the scoring model: agree evaluation criteria before any vendor demo. Output: scoring model with twenty-seven to forty weighted criteria.

  • Step 4 — Evaluate vendors and negotiate exit clauses: score against the model, negotiate contractual exit terms, document the decision basis in writing.

A common mistake and how to avoid it

A mid-sized manufacturer in Baden-Württemberg started with a feature list from the internet, signed a contract after eight months of evaluation, and discovered during implementation that three central processes were not in the specification. Six months of additional work resulted.

In practice, a checklist works only when it puts organisation before IT: processes first, tools second. Across more than 1,200 selection projects, this sequence demonstrably reduces implementation cost and lowers the risk of mid-project scope correction.

What to do next

If you want to test how defensible your current selection basis is:

  1. Name three critical business decisions (e.g. order release, purchase approval, month-end close).

  2. For each, write two or three scenarios — at least one of them an exception case.

  3. Test those scenarios against your current requirements list. Where it fails, you know what is missing.

We can run this assessment with you and translate the result into a usable scoring model — shortening the vendor evaluation by weeks.

 

 

FAQ

How many criteria belong on an ERP selection checklist?

A defensible selection works with twenty-seven to forty weighted criteria. More dilutes the decision; fewer fails to capture critical requirements.

When should we write the checklist — before or after the vendor conversations?

Before the vendor conversations. A list written after the demos unconsciously adopts the language of the products seen and biases the evaluation.

How long does preparing an ERP selection checklist take?

At least twelve weeks for mid-sized organisations. Shorter preparations typically result in additional work surfacing during the implementation phase.