Challenges

Initial situation

A leading global technology provider for passenger information systems faced the strategic challenge of company-wide ERP standardization across four European markets. The heterogeneous IT landscapes in Germany, Switzerland, Poland, and Sweden required a coordinated change management strategy with precise project management across national and cultural boundaries.

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Solution

Strategic approach

The multi-year transformation was orchestrated through structured, cross-border project management. As the lead consulting firm, we coordinated the complex implementation through systematic stakeholder integration: Over 120 moderated working sessions with local users ensured culturally specific adaptation while maintaining group-wide standards.

The focus was on the strategic harmonization of diverse business processes and the development of a unified yet market-flexible ERP architecture. Particular attention was paid to the integration of complex procurement processes, which required a differentiated approach due to regulatory differences between countries.

Quantified successes

Systematic process optimization achieved significant efficiency improvements:

• 15% Slimming of business processes through cross-border standardization
• 20% Reduction processing times in critical procurement management
• 100% Sustainable ROI generation through operational excellence across all locations

Strategic success factors

The project's success was based on the intelligent balance between global standardization and local market adaptation. The intensive involvement of over 120 stakeholders in structured working sessions created organizational acceptance and enabled sustainable change.

This case study demonstrates the complexity of international ERP rollouts and how methodical project management ensures sustainable business success even in the most demanding multi-country implementations.

Are you facing similar challenges? Let us develop your international ERP strategy together.

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Key Points

• Cross-Border Efficiency Gains
  Achieved process streamlining through a standardized approach across multiple countries, resulting in a 15% reduction in process complexity.

• Faster Procurement Cycles
  Accelerated critical procurement operations by 20%, ensuring smoother supply chain responsiveness and alignment.

• Guaranteed Return on Investment
  Delivered 100% sustainable ROI through operational excellence and a unified strategy implemented consistently across all sites.

• Inclusive, Culturally Aware Rollout
  Conducted over 120 moderated working sessions with local users to balance global standards with local needs—building organizational buy-in and driving lasting adoption. 

• Strategic ERP Architecture
  Developed a unified yet flexible ERP design that harmonizes business processes while adapting to country-specific regulatory nuances—especially in procurement.