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What Is Robotic Process Automation (RPA) and How Can It Improve Your Business Efficiency?

Robotic Process Automation uses software bots to automate repetitive, rule-based tasks so organisations free up time, reduce errors, and improve operational efficiency. Dreher Consulting helps companies in Germany, Austria and Switzerland identify automation potential and implement RPA solutions that deliver measurable value.

Evaluate Your Processes

 

What Is Robotic Process Automation and When Should You Use It?

Robotic Process Automation (RPA) is a technology that automates repetitive, manual tasks by mimicking how people interact with software systems. Use RPA where processes are rule-based, high-volume, and stable, such as data entry, reconciliation, or reporting tasks.

When implemented correctly, RPA reduces manual effort, cuts error rates, and improves speed without heavy IT development. RPA is especially valuable where legacy systems do not support modern integration options but still require accurate and repeatable work. It serves as a gateway automation that can coexist with long-term digital transformation and ERP modernisation.

Evaluate Your Processes
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How Does Dreher Support Your RPA Journey?

Dreher Consulting supports RPA success from opportunity identification to bot deployment and governance.

Our RPA service includes:

  • RPA opportunity assessment — Identify tasks ripe for automation

  • Process analysis and prioritisation — Define where RPA delivers the greatest value

  • RPA implementation support — Help select tools, develop bots, and integrate with operations

  • Governance and scaling framework — Ensure bots are controlled, monitored and scaled effectively

This ensures RPA not only delivers immediate benefits but fits into broader transformation and digitalisation programmes.

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What aspects need to be considered in an RPA application?

To ensure that the individual elements, bots and processes transferred from human intervention to the machines interlock and function properly, a process view is fundamental. It must be ensured that the processes are considered "end to end". This is a service module that we provide to our customers for the task at hand.

An RPA application must be able to be integrated into a corporate strategy as well as an IT strategy. Increasingly, the requirements of a digital strategy from the business areas are also being taken into account.

We work with you to develop an RPA strategy that fits seamlessly into the IT strategy and can be implemented.

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Which elements and topics are dealt with in an RPA strategy?

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Definition of the strategy for operating software

IT strategy or cloud strategy? Which focus - public, private cloud or hybrid solution? Which mix of all options is the best and most suitable form for your task?

Development of a Robotic Process Automation (RPA) strategy suitable for your company's operating model.

Calculation of costs and business cases to compare current costs with potential savings through Robotic Process Automation.

Calculation of the Total Cost of Ownershop (TCO) during the operation of the previous model and with the use of RPA techniques and RPA utilization.

This includes, for example, clarifying questions such as: "How many manual interventions should still be allowed?" or "How many process variants of a customer process are tolerable?"

Definition of governance structures or areas of responsibility that clearly define who has the authority to change a process or add a new process and where.

In larger companies, it is also a service of our RPA Strategy Services to embed the RPA strategy in the usually complex structure of Enterprise Architecture Management (EAM) to ensure that all process changes can also be taken into account in IT.

Our RPA action plan

Based on an established Robotic Process Automation (RPA) strategy, we create a possible action plan with our customers. This action plan includes prioritization, goals and their target achievement dates as well as a description of the team roles for the introduction and use of RPA process automation.

All affected specialist departments are involved and a project plan is jointly agreed. Another component of our RPA service program is the creation of a Robotic Process Automation project implementation plan (see below).

 

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What do you get from us?

We work with you in workshops to develop results on the following exemplary questions:

  • What is the degree of automation in the respective areas and across the entire company with regard to Robotic Process Automation?

  • Which current processes and process models have specifications, key figures and target achievement levels?

  • Which processes fulfill these requirements and to what extent?

  • Which processes have high automation and therefore cost reduction potential through the use of RPA?

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